Support
We are always here to help. View our Knowledge Base, chat to us online or drop us an email!
Service Status
This should be your first port of call if you are experiencing problems accessing your website, email, FTP, database etc. We aim to keep it updated with any known service issues so you should always check this before contacting our support team. View the service status page now.
Support Helpdesk
View our knowledgebase, submit a new support ticket or view an existing ticket.
| Description | Availability | Ave Response Time | |
|---|---|---|---|
| Technical Support | For all technical support issues relating to our web hosting service. | 24 hours |
1 hour |
| Sales | General sales enquiries, quotation requests etc. | 9am - 5pm Monday - Friday |
1 working day |
| Accounts | For all accounts and billing enquiries. | 9am - 5pm Monday - Friday |
1 working day |
Online Chat
Our team is standing by to take your questions. Chat online to us now with the option of receiving a transcript of your conversation by email.
| Live chat by LivePerson |
