Web Hosting FAQs

• How do I order my web hosting package?
• What anti-fraud measures do you take?
• How long will it take for my web space to be set up?
• What is shared (virtual) web hosting?
• What is an "Email Account" or "Mailbox"?
• What limit do you set on maximum mailbox sizes?
• What is the maximum size of an email I can send or receive?
• How do you calculate web space usage?
• What is an "Email Alias"?
• What is a "Mailing List "?
• What is an "Email Autoresponder"?
• What is SPAM and how can you help me tackle it?
• Can I keep my domain name when I change my hosting provider?
• How do I transfer my existing domain to be hosted by you?
• Does it make a difference what type of desktop computer I use?
• Do you provide technical support?
• What is a secure server certificate?
• Do I have access to raw log files?
• How do I upload my site?
• Do you provide Shell Accounts (Telnet/SSH)?
• What is my bandwidth/traffic/data transfer allowance and what happens if I exceed it?
• What are Server Side Includes (SSI)?
• What is CGI / Perl?
• What is PHP?
• What is MySQL?