Web Hosting FAQs

All you have to do, once you have ordered your Net Explorers Hosting Package, is contact your existing domain registrar and request that the "nameservers" are changed to:

NS.HOSTING-NETEXPLORERS.CO.UK

NS2.HOSTING-NETEXPLORERS.CO.UK

Some providers enable you to do this online via a control panel. In any case contact the existing registrar (where you bought the domain) and they will be able to advise you.

Once the nameservers have been changed on your domain record it can take a while for the change to propagate throughout the internet. Please allow 48 - 72 hours for this change to become effective. After that time your Net Explorers web space should be accessible on your domain.

IMPORTANT
The instructions above are only for pointing your domain at our servers which is all that is required for us to host your site. However if you wish to also change the registrar so that all future renewals are made through Net Explorers you will need to tell us this when placing your order. We will then initiate a full transfer. Please note that in order for such a transfer to succeed the current administrative contact must be aware that a transfer is taking place as they will be required to authorise it. Ask your current registrar who the admin contact is if you are unsure.

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Related topics: Transferring Domain Domain Name